Policies
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, here's what you need to know:
- Return Window: You have 30 days from the date of delivery to return your items
- Condition: Items must be unused, in original packaging, and in the same condition as received
- Process: Contact us to initiate a return and receive a return authorization number
- Refunds: Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error
Shipping Policy
We strive to get your order to you as quickly as possible.
- Processing Time: Orders are typically processed within 3-7 business days
- Shipping Methods: We offer standard and expedited shipping options at checkout
- Delivery Time: Standard shipping typically takes 5-7 business days; expedited shipping takes 2-3 business days
- Tracking: You'll receive a tracking number via email once your order ships
- International Shipping: We ship internationally; delivery times and costs vary by destination
- Shipping Costs: Calculated at checkout based on your location and selected shipping method
Terms of Service
By using our website and purchasing our products, you agree to the following terms:
General Terms
- You must be at least 18 years old to make a purchase
- All information you provide must be accurate and current
- We reserve the right to refuse service to anyone for any reason
- Prices are subject to change without notice
Product Information
- We strive to display product colors and images as accurately as possible, but we cannot guarantee exact matches
- Product availability is subject to change
- We reserve the right to limit quantities
Payment
- Payment is due at the time of purchase
- We accept major credit cards and other payment methods as displayed at checkout
- All transactions are secure and encrypted
Privacy
- We respect your privacy and protect your personal information
- Your data will not be shared with third parties except as necessary to fulfill your order
Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages
- Our liability is limited to the purchase price of the product
Contact Us
If you have any questions about these policies, please contact us through our website or email.